Privacy policy

1. Who controls your data?

The data controller for information collected via brandora.ma is Brandora Digital, a digital agency based in Sale, Rabat-Sale-Kenitra region, Morocco.

For any question regarding this privacy policy or the use of your personal data, you can reach us using the contact details at the bottom of this page.

2. What data do we collect?

We only collect the data necessary for our services to function properly, including:

• Identification data: first name, last name, company, role
• Contact details: email address, phone number, city
• The content of messages sent through our contact, quote or newsletter forms
• Browsing data: IP address, browser type, pages visited, time spent on site
• Technical data collected via cookies and audience-measurement tools

3. Why do we use your data?

Your data is used exclusively for the following purposes:

• Responding to your contact, quote or information requests
• Managing and following up on the client relationship
• Sending you our newsletter if you have opted in
• Improving our services, our website and the user experience
• Ensuring security, fraud prevention and the technical operation of the site
• Complying with our legal and accounting obligations

4. What is the legal basis for processing your data?

Depending on the case, processing is based on your consent (forms, newsletter, non-essential cookies), on the performance of a contract or pre-contractual steps (quotes, services), or on our legitimate interest in improving and securing our services.

5. Cookies and similar technologies

Our site uses cookies to ensure it works properly, measure audience and improve your experience. We notably use Google Analytics to analyze site traffic and Meta Pixel (Facebook) for advertising measurement and personalization.

You can configure your browser at any time to refuse cookies or be notified before they are set. Refusing certain cookies may affect some features of the site.

6. Who do we share your data with?

Your data is never sold or rented to third parties. It may only be shared with:

• Our technical providers (hosting, emailing, analytics tools), bound by confidentiality obligations
• Competent authorities where required by law
• Our advertising partners (Google, Meta), on an aggregated and anonymized basis as part of audience-measurement cookies

7. How long do we keep your data?

Your data is kept for as long as necessary for the purposes for which it was collected, and for a maximum of 3 years after your last contact with us, unless a longer legal retention period applies (accounting, invoicing).

8. How do we protect your data?

We implement appropriate technical and organizational measures (secure HTTPS connection, restricted access to data, reliable hosting) to protect your data against unauthorized access, loss, alteration or disclosure.

9. What are your rights?

In accordance with Moroccan law No. 09-08 on the protection of individuals with regard to the processing of personal data, you have the following rights over your data:

• Right to access your personal data
• Right to rectify inaccurate information
• Right to erasure of your data
• Right to object to processing, notably for direct marketing purposes
• Right to withdraw your consent at any time

10. How to exercise your rights or file a complaint?

To exercise any of these rights, contact us directly using the details below. You may also file a complaint with the Commission Nationale de contrôle de la protection des Données à caractère Personnel (CNDP), the Moroccan authority competent in personal data protection matters.

11. Links to third-party websites

Our site may contain links to third-party websites (social networks, partners). We are not responsible for the privacy practices of these sites and encourage you to review their own policies.

12. Changes to this policy

This privacy policy may be updated at any time to reflect changes in our practices or in applicable regulations. The last update date is shown at the top of this page.